International Student Advisor – Arizona State University – Tempe, AZ

Position description

Under administrative direction, is responsible for managing the immigration advising and support services for the international student population at ASU of approximately 3,000 students.

Essential Duties

Interprets immigration regulations for F and J non-immigrant status.

Provides immigration advisement to F1 and J1 students and serves as Designated School Official (DSO) and Alternate Responsible Officer (ARO).

Monitors regulatory updates and apply necessary changes to operations, forms and advisement to maintain compliance.

Reviews and approve immigration benefits eligibility and analyze daily monitoring of SEVIS reportable items utilizing Sunapsis software.

Oversees the maintenance of student files to ensure accurate recordkeeping, including creating new immigration files in a timely manner, purging and archiving of inactive records, and maintaining consistency of Sunapsis, Peoplesoft and SEVIS records.

Interfaces with Department of Homeland Security including Citizenship and Immigration Services (CIS), Immigration and Customs Enforcement (ICE), Customs and Border Protection (CBP), along with various units of Department of State.

Work with other DSO/ARO to ensure consistent protocol regarding policies and procedures.

Responds to communications related to immigration processes and transactions from academic units, students, government agencies and the community at large.

Develops workshops and information sessions regarding international issues for University students, faculty and staff, in collaboration with various International Student Advisors.

Coordinates the assessment efforts in the immigration area of the ISSC.

Assists Associate Director and/or other ISSC – Student team with special projects as needed.

DAYS AND SCHEDULE: Monday-Friday 8:00AM-5:00PM; some weekends and evenings as needed.


Bachelor’s degree AND one (1) year immigration advising; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Federal regulations require that the incumbent be a U.S. citizen or lawful permanent resident for certification as Designated School Official.

Desired Qualifications

Demonstrated knowledge of the principles and practices of immigration regulations requirements and resources for students in higher education.

Demonstrated knowledge of supervisory principles and practices.

Experience in coordinating and implementing student development programs.

Experience in designing and delivering large group presentation, workshops, and professional meetings.

Experience in coordinating programs and events.

Evidnece of effective verbal and written communication.

Experience in organizing and prioritizing work activities.

Experience in the use of personal computers and related software programs including MS Office applications (Word, Excel and Outlook), Sunapsis, Peoplesoft or a comparable university student/personnel information systems and SEVIS RTI.

Experience in establishing and maintaining effective working relationships with people from a variety of diverse backgrounds.

Experience in working on a professional level with immigration and State Department officials.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.

Frequently required to stand for varying lengths of time and walk moderate distances.

Frequent bending, reaching, lifting, pushing and pulling up 20 pounds.

Ability to communicate verbally, read, write, to perform essential functions.

Ability to change priorities quickly which may include resolution of conflicts. In-state/out-of-state travel possible including operation a motor vehicle or be a passenger on a commercial carrier.

Use of standard office quirement including but not limited to computer/laptop. Printer, fax, copier, calculator, telephone and associated computer/technology peripherals.

Department Statement

ISSC serves over 6500 international students and nearly 600 international faculty, researchers and visiting scholars in additionl to their dependent family members. ISSC coordinates the administration of the F-1, J-1 and H-1B nonimmigrant status of these individuals and provides advising services on immigration and other issues.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 70,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Application instructions

Complete the required information by attaching a single document, which includes: a cover letter, resume and the names, addresses and phone numbers of three professional references. Please include all employment in a month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resumes should clearly illustrate how prior knowledge and experience meet the minimum and desired qualifications stated in this requisition.

Only electronic applications are accepted.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.


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