Fall 2023 Reservations Co-Op, Delta – Atlanta, GA

PROGRAM OVERVIEW

The Reservations Co-Op position will act as an internal consultant for Reservations working on semester long projects in advancement of divisional strategies and goals. These projects often require working cross-functionally to identify opportunities and propose solutions to improve both the customer and specialist experience. Co-Ops are asked to use strong critical thinking and interpersonal skills to conduct activities such as:

  •        Track and analyze channel performance
  •        Resolve product and project issues and risks
  •        Perform extensive data analysis and collection
  •        Identify process improvement opportunities

These large and complex projects may contain highly confidential material and present moderate financial risk. The final project deliverable is a capstone presentation given to division leaders highlighting project lessons learned, impacts made, and recommendations going forward.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

  • Must be currently pursuing a bachelor’s degree in Business, Computer Science, Industrial Engineering or other relevant degree
  • Must have a minimum of 30 credit hours
  • Must have at least 3 work semesters available
  • A strong team player, detail oriented, and perform well under pressure
  • Conveys professional image to all levels of associates
  • Strong written and verbal communication skills highly preferred
  • Proficient in MS Office applications, including Excel, PowerPoint, and Access
  • Willing to travel as required.

PREFERRED QUALIFICATIONS

  •  Possess technical skills, with an emphasis on SQL and any programming language
  • Completion or pursuit of Database, Basic Programming, User Interface courses
  • Experience with simulation, modeling and statistical analysis software

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