PROGRAM OVERVIEW
The Reservations Co-Op position will act as an internal consultant for Reservations working on semester long projects in advancement of divisional strategies and goals. These projects often require working cross-functionally to identify opportunities and propose solutions to improve both the customer and specialist experience. Co-Ops are asked to use strong critical thinking and interpersonal skills to conduct activities such as:
- Track and analyze channel performance
- Resolve product and project issues and risks
- Perform extensive data analysis and collection
- Identify process improvement opportunities
These large and complex projects may contain highly confidential material and present moderate financial risk. The final project deliverable is a capstone presentation given to division leaders highlighting project lessons learned, impacts made, and recommendations going forward.
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Must be currently pursuing a bachelor’s degree in Business, Computer Science, Industrial Engineering or other relevant degree
- Must have a minimum of 30 credit hours
- Must have at least 3 work semesters available
- A strong team player, detail oriented, and perform well under pressure
- Conveys professional image to all levels of associates
- Strong written and verbal communication skills highly preferred
- Proficient in MS Office applications, including Excel, PowerPoint, and Access
- Willing to travel as required.
PREFERRED QUALIFICATIONS
- Possess technical skills, with an emphasis on SQL and any programming language
- Completion or pursuit of Database, Basic Programming, User Interface courses
- Experience with simulation, modeling and statistical analysis software